My Swisscom App Your account at your fingertips The facts about your products and services are only a click away - with My Swisscom you can keep track of your usage, the payment status of your bills or your prepaid balance. ????? USAGE REQUIREMENTS ????? ? You are a Swisscom residential customer ? You have an Android smartphone or tablet (Android 2.1 or higher)? PLEASE NOTE: My Swisscom is not available for business customers ????? FEATURES ????? FOR RESIDENTIAL NATEL® POSTPAID CUSTOMERS ? Check the balance of SMS and data included in your NATEL® plan? Check your current usage charges? View your bills (PDF) and check their payment status? Manage options and data packages for your personal plan? Manage call barring ? Check the expiry date of your NATEL® plan FOR RESIDENTIAL NATEL® PREPAID CUSTOMERS Residential NATEL® prepaid customers can use My Swisscom to check their balance and to restrict certain types of outgoing calls from their mobile phone (for example to 0900 numbers). FOR FIXED NETWORK AND DSL CUSTOMERS Customers who use the landline network can use My Swisscom to keep track of their usage and their bills. If you are a DSL customer, you can use My Swisscom to switch your private WLAN (Wi-Fi) on and off and find the password of your private Wi-Fi. ????? LOGIN ????? You can access My Swisscom via the Swisscom mobile network or via a WLAN connection. Within the Swiss 3G network, you will be automatically logged in by identification of your NATEL® number. You will need your Swisscom Login if you are using a WLAN connection. You can also use your NATEL® number to log in. ????? CHARGES ????? My Swisscom is for free. No charges will be incurred for using the app or the My Swisscom mobile site (www.swisscom.ch/myswisscom) within the Swisscom network in Switzerland. ????? QUESTIONS OR FEEDBACK? ????? Questions or feedback? For answers to frequently asked questions about My Swisscom:? visit the help page inside the app? click on “Login help” on the app’s login-screen? visit www.swisscom.ch/myswisscomapp Visit the Swisscom Support Community to ask your questions about My Swisscom, provide general feedback or discuss My Swisscom with other customers: www.swisscom.ch/supportcommunity.