Bomgar is the worldwide leader in secure, appliancebased remote support solutions. With the Bomgar Representative Console, IT support technicians are able to remotely support desktops, laptops, or mobile devices, allowing them to: Remotely view a customers or employees screen and control their mouse and keyboard chat with endusers and other reps within the session Initiate a remote support session from a Tablet without requiring the enduser to have preinstalled software or be on a predefined user list Simultaneously work on multiple sessions, and invite other reps into a session to collaborate and fix problems Access and Support unattended desktops or laptops via Bomgars Jump Technologynote This app works with an existing Bomgar installation, version 12.1 or greater, and support sites with trusted CAsigned certificates. For more information on Bomgar, please see http:www.bomgar.com.