When you call a business, ChoiceView allows you to talk or chat on your Android device while you see documents, images, forms and menus sent from a contact center agent or interactive voice response (IVR) system. During the call, you can also send your own photos, videos and form data directly to the business. It's a new way to communicate that has endless possibilities.
TRY CHOICEVIEW NOW!
Download and start the ChoiceView application. Then tap the Try Demo button to connect to a ChoiceView visual IVR. At the end of the IVR demo, you can transfer to a live agent for further demos. The ChoiceView application is FREE and allows you to have a visual transaction with any ChoiceView-enabled business or individual. An Internet connection is required.
BENEFITS
Integrated voice and visual communications produce “Wow, now I see what you’re talking about!” moments. Callers receive better information faster with an increase in user comprehension. ChoiceView-enabled contact centers create profit opportunities by enabling customer upselling and improving user satisfaction. Operational ROI is improved through reduced call handling time.
VISUALIZE YOUR ENTERPRISE
If you're a business that would like to use ChoiceView, please contact Radish. ChoiceView is a simple, software-only update that is totally compatible with existing phone and IVR systems. You'll quickly gain a more productive and cost-saving way to interact with your mobile customers.
CHOICEVIEW USE CASES
* Visual IVRs. Are you frustrated with "Press 1 for Sales" when you call a business? With ChoiceView, you can instantly see menu options instead of listening to lengthy voice prompts. You can easily navigate tappable menus and view visual information in response. You can transfer to a live agent and continue the visual sharing.
* Complex Information Exchange. You may have to call a medical center to get guidance from a nurse. On a ChoiceView call, you can also receive visual information on appropriate first aid and medications. You can even send a photo of your injury for the nurse to review. You can save visuals in the ChoiceView app for future reference.
* Technical Support. Tired of wasting time while a remote technician reads complex instructions to you? With ChoiceView, a technician can send you diagrams and step-by-step visual instructions during the call to greatly simplify the process.
* Mobile Commerce. Have you ever abandoned a website session in frustration? When help is needed, you can launch ChoiceView directly from a mobile website. Session information is automatically transferred so the agent knows exactly how to answer your call and complete the transaction.
To learn more, please visit www.RadishSystems.com or contact Radish at 720.440.7560.
For the ChoiceView App User Guide, go to www.RadishSystems.com/Support.
ChoiceView, ChoiceView logo, SendView and Radish are trademarks of Radish Systems, LLC.
当你调用一个企业，ChoiceView让您聊天或聊天你的Andr??oid设备上，而你看到一个联络中心代理或交互式语音应答（IVR）系统发送文件，图片，表格和菜单。在通话过程中，您也可以直接发送自己的照片，视频和表单数据的业务。这是一种全新的沟通方式有无限的可能性。
TRY CHOICEVIEW中！
下载并启动ChoiceView应用。然后点击试用演示按钮以连接到一个ChoiceView可视化的IVR。在IVR演示结束后，你可以转移到一个活的代理，进一步演示。该ChoiceView应用程序是免费的，可以让你有一个可视化的交易与任何ChoiceView功能的企业或个人。需要互联网连接。
优点
集成的语音和视频通信产生“哇，现在我明白你在说什么！”的时刻。来电者得到更好的信息更快地增加用户的理解。 ChoiceView功能的呼叫中心通过使客户追加销售和提高用户满意度创造获利机会。运营的投资回报率是通过减少呼叫处理时间的改善。
可视化你的企业
如果你是一个，就是想用ChoiceView业务，请联系萝卜。 ChoiceView是一个简单的，纯软件的更新，它与现有的手机和IVR系统完全兼容。你很快就会得到一个更有效率和节省成本的方式来与您的移动客户进行互动。
CHOICEVIEW使用案例
*可视化的IVR。你沮丧“按1进入销售”当你调用一个业务？随着ChoiceView，您可以立即看到菜单选项，而不是听冗长的语音提示。您可以轻松地浏览tappable菜单并查看响应的视觉信息。你可以转移到一个活的代理，并继续进行视觉交流。
*复杂的信息交换。您可能需要调用一个医疗中心，从一名护士得到指导。在ChoiceView电话，您还可以收到相应的急救药品和视觉信息。你甚至可以把你伤的护士审查的照片。您可以在ChoiceView应用程序保存的视觉效果以供将来参考。
*技术支持。厌倦了浪费时间，而远程技师读取复杂指令给你的？与ChoiceView，技术人员可以给你在通话过程中的图表和一步一步的视觉指示，极大地简化这个过程。
*移动商务。你曾经被遗弃在挫折网站会话？当需要帮助时，你可以直接从移动网站推出ChoiceView。会话信息会自动传输，因此代理确切地知道该如何回答你的呼叫，并完成交易。
要了解更多信息，请访问www.RadishSystems.com或致电萝卜在720.440.7560。
对于ChoiceView应用程序用户指南，去www.RadishSystems.com /支持。
ChoiceView，ChoiceView标志，SendView和萝卜是萝卜系统，??LLC的注册商标。

Version 1.0.20:
Support for callers outside of USA.
Version 1.0.19:
Support for more mobile networks.
Encrypted communication channel.
Take and send photos and videos to a business.
International dialing support.
Improved support for Android tablets.
Improved support for Android 4.x devices.
Numerous bug fixes and enhancements.
Version 1.0.7:
Added support for secure file transfers.